The Company has an established senior management team and is actively growing the business through the recruitment of suppliers, pharmacies and competent staff. The senior management team is profiled in the following paragraphs.
Bernard Crawford - Chairman
Bernie brings over 30 years business experience to the Company. He has been involved in the ehealth initiatives since January 2002. His professional expertise is in the design and development of organisations, with a particular interest in building highly responsive, flexible, performance-oriented organisational systems.
Bernie has managed his own consulting business for the past 15 years. His clients include organisations such as CUB, CSR, Energex, the Uniting Church and the Mater Misericordiae Hospitals, where he has addressed organisational design and governance issues. In addition, Bernie has provided major business leadership exercises for clients such as Telstra, Brisbane City Council and Commonwealth Government departments.
Prior to establishing his own consulting business, Bernie managed the organisational consulting group for the Queensland Health system. He and his staff were involved in business improvement activities and leadership training across all of the public health services and hospitals in the state.
Bernie has qualifications in science and management. He has an MBA and holds a Certificate in Quality Management Assessment. Bernie is a director of QualCorp Pty Ltd, and chairs the Board of Naturform Pty Ltd.
John Tacey - Director
John is a pharmacist with over 30 years experience owning, operating and servicing pharmacies in New South Wales. He established his first multiple-pharmacy practice in 1969. In 1975 he established the Central Drug Company to provide centralised procurement, distribution, training and management services for pharmacies and pharmacy groups. This was a forerunner of the PSLnet business model.
In 1982 CDC Systems was created to design, develop and distribute business and professional systems for pharmacies operating in retail, medical centre and hospital environments in both urban and remote areas of Australia. CDC continues to be a commercially successful business.
Many of the largest pharmacies in Australia rely on CDC Systems to support their operations in stand-alone and group pharmacy environments. Software applications include Dispensary, Point of Sale, Head Office processing and communications, E-commerce, Centralised Retail Pricing and Warehouse Operations.
Phil Dibben - Director
Phil has been a community pharmacist in Newcastle, NSW since 1975. Currently his pharmacy employs 40 staff. The pharmacy has consistently been at the forefront of retail innovation, installing one of the first dispensary computer systems in 1980 and a POS system in 1984, with electronic ordering and invoicing. He is managing Director of Scott Dibben Pty Ltd, manufacturer of the award-winning market leader Breath-a-tech asthma spacer, also licensed in the US. The company received the 1993 NPDA Diana Award.
Phil has been a prominent member of the Pharmacy Guild of Australia since the early 1990s, and a National Councillor since 1994. He has been particularly active in IT innovation for the Guild, as Chairman of the IT Committee and the Pharmacy Intranet Demonstration Project and its Management Committee. Since 1999 he has been the Guild representative in the Federal Health Minister's IT Advisory Group and the BMMS Development Group.
Phil Stood down from the Guild in mid 2001. In August 2002 he was re-elected as a NSW National Councillor. He resigned from that position in April 2008.
Phillip Shepherd - Director
Phillip has 30 years business experience in manufacturing, technology and consulting industries with senior roles in the management, marketing and strategic information disciplines. He is an honours graduate in Science, Australian National University, and has completed postgraduate studies in management and marketing. Phillip developed the Relationship Centric Marketing business model - the next generation service model beyond CRM, addressing privacy, security and relationship centric engagement with customers. Phillip is the architect of the PSLnet business model.
His business achievements include leading the outsourcing of the Superannuation Administration Authority of NSWs IT functions (1996-97); designing the outsourcing business model and technology infrastructure for Trust Bank Tasmania (1995); and designing the business model and implementation plan for the Sydney Olympic SmartCard project for a Telstra Visa consortium (1998-99).
Phillip was Director of WorldGroup Consulting's Customer Relationship Management (CRM) Practice from 1999 to 2000 and led their engagement with an AMP subsidiary to design and develop a relationship based business system for the superannuation sector.
© Pharma Solutions Ltd 2004
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