how it works for pharmacy

 

Using an approved Point-of-Sale system, PSLnet collects order information in much the same way that electronic orders are currently placed by pharmacies on the major pharmaceutical wholesalers.

Instead of many individual orders, PSLnet lets the Pharmacy create all their orders in one or more groups.


We will work with your ERP system and technical people to ensure you can be part of PSLnet and enjoy all the benefits. Simply, if you can receive EDI orders from the major department stores, you can join PSLnet.

But note, we have a Business Solution that will allow you to participate in PSLnet within 24 hours of your agreement to proceed. This solution, Quick Advantage, lets you receive orders and return invoices, so you can maintain an easy-to-do-business-with proposition for the larger pharmacies in Australia. This solution gives you time to get your IT issues and business processes for electronic trading properly sorted out without the pressure of your major pharmacy customers.

The pharmacy can send their PSLnet orders immediately or batch them for transmission at a later scheduled time. This order management can be done by the pharmacist or by PSLPost, the PSLnet software that sits on a networked personal computer in the pharmacy and talks to the internet. Remember that all the flexibility around the ordering process / volumes / pack sizes / rounding up or tailing off remains within the pharmacy/supplier trading relationship and your existing business rules.

PSLnet delivers the pharmacy orders to you and returns shipping and invoice information directly from your computer to the pharmacy POS.

PSLnet significantly reduces the amount of time your reps need to spend order taking. This means your reps can concentrate on value-adding in the sales call and use the face-to-face time to focus on training and product counselling rather than ordering. In other words, your reps can move from order takers to value adders and retail advisers. They can focus on companion selling, product features and comparative value. This must be good for your business!

The on-line PSLnet Catalog will allow Pharmacists to browse your electronic Catalog in their own time and place orders direct from the Catalog to you.

The PSLnet Catalog is managed by you, and you determine the product information and pricing information that you place in the Catalog for each pharmacy customer. You have complete control of Catalog authoring, enabling you to create real awareness of new products, special pricing and volume deals for particular pharmacies, and to optimise the value you create and extract from each customer relationship.

Importantly, it allows you to create rewards for customer ordering behaviour and to actively influence the buying patterns of particular customer groups.

The PSLnet Catalog is always available to the pharmacist as a source of reliable and complete product information. It can remain up-to-date because you always have control over catalogue content and every pharmacy can access your latest product information, even though you may have differential pricing for each and every pharmacy.

This means your reps can use the PSLnet Catalog to draw the buyer's attention to a particular offer, special or new product when they make their sales call. It means the buyer will have accurate and reliable information about the new product, offer or special as the basis for placing an order.

PSLnet will provide an electronic Catalog-authoring tool as part of the Supplier Sign-on package. This will allow you to create your electronic Catalog and to keep it up-to-date and targeted at various customer segments. This tool will give you complete control over the Catalog.

Manual ordering from the pharmacy can be eliminated, which means you reduce the costs of order entry and the impact of data entry errors. The cumbersome task of matching product codes on Pharmacy orders to your orders is also eliminated. No re-keying of delivery information.

PSLnet revolutionises the receipting of goods, checking of orders and, as a result, reduces the number of errors and time spent dealing with invoice queries, shipping advice queries and return of goods.

PSLnet is simple, fast, efficient. Easy-to-use and no more manual data entry.

© Pharma Solutions Ltd 2004

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